Essential Qualities All Hotel Receptionists Should Have

Essential Qualities All Hotel Receptionists Should Have

The role of hotel receptionists should not be underestimated – not only are they entrusted with numerous responsibilities and tasks, but they are also the face of the organisation and often the first person that guests speak to upon arriving at the hotel. It is...
5 Cleaning Tips from Hotel Housekeepers

5 Cleaning Tips from Hotel Housekeepers

It’s not easy running a large business or organisation – there are so many responsibilities to stay on top of, as well as making sure that your clients or guests are satisfied. Due to this, many hotels and leisure establishments hire housekeepers to maintain good...
Keeping your cool: Tips to dealing with difficult customers

Keeping your cool: Tips to dealing with difficult customers

The customer is always right, right? Irrelevant. His arms are crossed, his brows furrowed and he’s sighing heavily. You know he’s getting frustrated, as are you. When faced with anyone with a difficult or bad attitude, our general impulse is to go on the defense and...
Our Dream Team of Famous Cleaners

Our Dream Team of Famous Cleaners

Forget football dream teams: these housekeepers add a touch of warmth and humour to any situation (well, apart from our number 3 perhaps). Here’s our pick of famous cleaners we’d love to have on our JF cleaning team! 1. Mary Poppins Our favourite magical nanny taught...